Health and Safety policy

Man and Van Colliers Wood Health and Safety Policy

Man and Van Colliers Wood is committed to maintaining a safe and healthy working environment for our employees, customers, contractors and members of the public. This Health and Safety policy sets out the principles and procedures we follow to manage risks associated with our removal and transport services.

Policy Statement and Objectives

Our objective is to prevent injury, ill health, damage and loss arising from our activities. We do this by identifying hazards, assessing risks, and implementing sensible control measures. Health and safety is an integral part of our planning and decision making, from accepting a booking through to completing a move.

Management is responsible for ensuring that adequate resources, training and supervision are provided so that work can be carried out safely and in accordance with relevant health and safety legislation and industry best practice.

Responsibilities

Health and safety is a shared responsibility throughout the business. Clear responsibilities help ensure safe and efficient removal operations.

Management will

Provide safe systems of work, including safe loading, unloading and driving practices.

Supply suitable equipment such as trolleys, straps and protective materials in good working condition.

Assess risks before undertaking work and put appropriate control measures in place.

Provide information, instruction and training to staff on health and safety matters.

Investigate incidents and near misses to prevent recurrence.

Employees and operatives will

Take reasonable care of their own health and safety and that of others who may be affected by their actions.

Follow all safety instructions, training guidance and safe working procedures.

Use equipment properly and report defects or hazards promptly.

Wear any required personal protective equipment when appropriate.

Notify management of any health conditions that could affect their ability to work safely, particularly in relation to manual handling and driving.

Risk Assessment and Planning

Before each removal or transport job, we assess the tasks to identify potential hazards. Typical factors considered include access restrictions, stairs and lifts, parking and loading areas, item size and weight, weather conditions and duration of the work.

Where significant risks are identified, control measures may include allocating additional staff, using specialist moving equipment, adjusting the route to avoid hazards, planning rest breaks for longer jobs and rescheduling work in extreme weather when necessary.

Manual Handling and Lifting Safety

Lifting and moving furniture, appliances and boxes is a core part of our work. To minimise the risk of injury, we

Provide manual handling guidance and refreshers to staff.

Encourage team lifting for heavy or bulky items.

Use appropriate moving aids such as dollies, sack trucks and furniture sliders where practicable.

Avoid lifting loads that are too heavy or awkward for safe handling.

Plan routes inside properties to reduce twisting, overreaching or carrying items over long distances.

Staff are instructed never to compromise their own safety or that of others in order to complete a job more quickly.

Vehicle and Driving Safety

Safe operation of our vehicles is essential to protect staff, customers and other road users. Our approach includes

Ensuring vehicles are roadworthy, regularly inspected and maintained.

Securing loads properly using suitable restraints to prevent shifting during transit.

Complying with road traffic laws and speed limits at all times.

Allowing sufficient time for journeys to avoid rushing or unsafe driving.

Ensuring drivers are fit to drive, rested and not under the influence of alcohol, drugs or any medication that may impair their ability.

Parking and unloading are planned, as far as possible, to minimise risk to pedestrians and other vehicles.

Customer and Public Safety

Our teams work in and around customers homes and business premises, as well as on public roads and pavements. To protect customers and the public we

Maintain clear walkways where items are being moved.

Communicate clearly with customers about where it is safe to stand or walk during loading and unloading.

Use caution when opening vehicle doors and tailgates near footways or driveways.

Take care to avoid damage to property, fixtures and fittings.

Position ramps, trolleys and equipment to prevent trip hazards.

Equipment and Personal Protective Measures

We select equipment suitable for the type of work we undertake. Where appropriate, staff may use gloves to improve grip and protect hands, safety footwear with protective toe caps, high visibility garments when working near traffic and other appropriate protective items based on the job requirements.

Equipment is inspected regularly and removed from service if damaged or unsafe. Defects are reported immediately so that repairs or replacements can be arranged promptly.

Housekeeping and Work Environment

Good housekeeping is essential for safety during removal activities. Our teams aim to keep work areas organised by stacking items safely, keeping access routes clear wherever reasonably practicable and removing waste packaging and materials as work progresses.

In multi-storey or shared buildings, we take reasonable steps to avoid blocking communal areas, stairs or fire exits and coordinate movements of large items to reduce disruption and risk.

Training, Information and Supervision

All staff receive information and instructions relevant to their role, including safe lifting techniques, correct use of equipment, vehicle safety, basic incident reporting and customer protection. Less experienced staff are supervised more closely until they are competent to work with greater independence.

We review training needs periodically and after any incident or significant change in our operations to ensure that our teams remain competent and up to date.

Accidents, Incidents and Near Misses

All accidents, injuries, vehicle collisions and significant near misses must be reported to management as soon as possible. We record these events and, where necessary, carry out an internal review to identify causes and implement corrective actions. Lessons learned are shared with staff so that similar incidents can be avoided.

Health and Welfare

We recognise that physical work and driving can be demanding. Wherever practicable, we plan workloads to allow sufficient rest breaks, encourage staff to stay hydrated, and promote early reporting of any pain or discomfort, particularly in the back, shoulders or knees. Work will be adapted where necessary to support the health and welfare of our personnel.

Policy Review

This Health and Safety policy is reviewed periodically and whenever there are significant changes in our services, equipment or relevant regulations. Any updates will be communicated to staff and implemented as part of our ongoing commitment to safe, reliable and professional removal services.



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Contact us

Company name: Man and Van Colliers Wood Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 254 Durnsford Rd
Postal code: SW19 8DS
City: London
Country: United Kingdom

Latitude: 51.4359610 Longitude: -0.1967540
E-mail:
[email protected]

Web:
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